Frequently Asked Questions

Yes! We are a pet-friendly apartment and townhome community in Allen, TX designed with your four-legged companions in mind. Residents can enjoy abundant greenspace and natural areas perfect for walks, playtime, and fresh air.

Crestview Heights offers studio, one-, two-, and three-bedroom apartments and townhomes in Allen, TX ranging between 512 and 1,820 square feet in size. Each home features in-home washer and dryers for added convenience, along with thoughtfully designed interiors that include Stainless Steel LG Appliances and walk-in closets.

We’d love to show you around! In-person tours are available so you can explore Crestview Heights and get a feel for the community firsthand.

Applications can be completed through the property website, or our team can send you a direct application link to help you get started.

Applicants will complete both identity and income verification during the application process. Household income must be at least three times the monthly rent to qualify.

Yes, renter's insurance is required for all residents.

Crestview Heights does not participate in these programs at this time.

Move-in and application fees are required. Contact our leasing office to learn more.

While dedicated move-in assistance services are not currently listed, our team is happy to answer any questions and help make your move as smooth as possible.

Short-term rentals are not currently offered.

Yes! Please check with our leasing team for current apartment specials.

No, utilities are not included in the rent.

Rent can be conveniently paid through the online resident portal.

Additional fees may apply. Contact our leasing office to learn more.

Security deposit refunds may take up to 30 days after move-out.

Covered, permitted parking is available for residents. Please contact the leasing office for additional parking details.

Yes, guest parking is available around the exterior of the building.

Yes, EV charging stations are available.

Pet fees and monthly pet rent apply. Contact our team to learn more!

Pet fees and monthly pet rent apply. Contact our team to learn more!

Pet restrictions apply. Our leasing team is happy to provide more information about the community’s pet guidelines.

Crestview Heights features two pet parks located outside the building, providing convenient spaces for residents and their pets to enjoy.

Our townhome and apartment community in Allen, TX is packed with comforts designed to make life fun, convenient, and relaxing. Browse our community amenities and apartment features.

Yes, every apartment home includes in-home washers and dryers for added convenience.

Bike storage is available at the community.

Package lockers are conveniently located next to the leasing office on the ground level, providing residents with an easy place to retrieve deliveries.

Yes. The community offers elevators along with parking available on each level for added accessibility and convenience. We encourage prospective residents with specific accessibility needs to contact the leasing office so the team can help identify the best available housing options.

Furnished apartments are not currently offered.

Yes! Crestview Heights hosts monthly resident events, providing opportunities to connect with neighbors and enjoy the community.

Yes. Quiet hours are observed from 10:00 PM to 6:00 AM to help maintain a comfortable living environment for all residents.

Noise concerns can be reported by emailing the community inbox so the team can follow up appropriately.

The community has a smoking policy in place. Please contact the leasing office for additional information about current smoking guidelines.

The closest major airport to Crestview Heights is Dallas/Fort Worth International Airport (DFW), providing convenient access to domestic and international travel.

Crestview Heights puts residents close to a variety of shopping, dining, and outdoor recreation throughout Allen. Popular destinations include Watters Creek Village for restaurants and shopping and Allen Premium Outlets for additional retail options. For time outdoors, residents can explore local green spaces such as Celebration Park and Oak Point Park & Nature Preserve, which offer trails, open space, and opportunities for walking, biking, and recreation. Check out our neighborhood page to view all that is around our community.

Crestview Heights is served by Allen ISD.

Public transportation options include Collin County Rides and access to DART services in the surrounding area.

Residents will receive a renewal notice from the leasing office approximately 75 days before their lease ends. Once you receive your options, simply contact the office to complete the renewal process.

A 60-day notice is required before moving out.

Residents must provide notice at least 60 days before moving out and return their keys on the final move-out day.

Subleasing is not permitted.

Residents who need to end their lease early must still provide a 60-day notice and pay a fee equal to two months’ rent.

Maintenance requests can be conveniently submitted through the online resident portal.

Maintenance requests are typically addressed within 24 hours.